FAQs

Q: How do I participate in the new 2020 NAFC Virtual Annual Conference?

A: Register online. During the registration process, you will be prompted to choose the session(s) you wish to attend. Once you have selected your sessions, you will receive a Webex confirmation email for each session which contains a unique link and an email calendar invitation. If you do not receive a registration confirmation email within 24 hours, please first check your spam folder to ensure it has not been flagged. If not, please contact Registrations at (866) 821-3468; email: registrations@trucking.org.


Q: How do I add additional sessions to my 2020 NAFC Virtual Annual Conference?

A: Log-in to your current NAFC registration, confirm contact information listed and click next. On the Customize Experience page, under ‘Session Name’, select any additional sessions you would like to attend. Once you have signed up for the sessions, you will receive a Webex confirmation email for each session which contains a unique link and an email calendar invitation. Please open and accept the Webex confirmation in order to add the session(s) to your calendar.


Q: What is the Company All Access?  Does it cost anything to add to my order?

A: New this year, we are offering a Company All Access registration option. If you choose to purchase this registration option, for an additional $300, you will receive a promotion code in your Registration Confirmation email to share with your colleagues (must work for the same company). Only one registrant, per company, needs to purchase the Company All Access in order for ALL of your colleagues to attend at NO ADDITIONAL COST. The promotion code must be entered at check out for online registration.


Q: I purchased the Company All Access registration option, what do my colleagues need to do to register at NO ADDITIONAL COST?

A: In your Registration Confirmation email you should find the Company All Access promotion code.  Please share the promotion code with your colleagues (must work for the same company).  Your colleagues, must Register online using their ATA web credentials and enter the promotion code at check out.  Do not select the Company All Access box under the Additional Meeting Products if you are registering using the promotion code provided by your colleague.  If you need assistance retrieving your username and/or resetting your password contact registrations@trucking.org.


Q: If I registered for the in-person NAFC Annual Conference in Charlotte, North Carolina will I be automatically registered for the NAFC Annual Virtual Conference?

A: No, your registration for the in-person conference has been cancelled and refunded. Please re-register now for the virtual conference.


Q: I want to support this meeting. Who can I talk to regarding sponsorships?

A: Contact Dan Duggan, Director of Sponsorships & Exhibits, or Janine Taylor, Manager of Event Development, with the ATA Sponsorship and Exhibits Department.


Q: Do I need to download any software in order to participate in the 2020 NAFC Annual Virtual Conference?

A: Once fully registered and you have chosen your sessions to attend, you will receive a confirmation email. When you click the link in your WebEx confirmation email to join a session, a prompt will appear to download and install the WebEx plug-in. You can test your connectivity beforehand by going to https://www.webex.com/test-meeting.html/ and joining the test meeting.


Q: What devices can I access the virtual event from?

A: For the best experience, please join sessions from a laptop or desktop especially if participating as Host/Presenter. For the best experience, please log in though a device that will allow you to use all the features of WebEx i.e. raising hand, polling and question features. 


Q: What if I have technical issues with the virtual sessions?

A: Please call (703) 838-7919 for technical assistance or email nafc@trucking.org.


Q: As an attendee, will I be seen on video? 

A: As an attendee, you can view presenters by video, however, your video will not be activated. All attendees will see presenters on the screen. (If you are participating in any session as a presenter, your WebEx video capabilities will be activated.)


Q: Will Q&A be permitted during the sessions? How will I be able to share a comment or question?

A: All sessions will have the ability for attendees to speak and ask questions. When the speaker or presenter asks for any questions or comments, attendees will have the option to comment or ask questions by “raising a hand” or typing a question into the Q&A window located on the right side of the screen. All audience members will be automatically muted for the session. To “raise a hand”, participants must click on the hand icon (✋) on the right side of the screen. Once the moderator announces your name and asks for your comment/question you will be unmuted to speak and will be muted again when done speaking.


Q: Are the Virtual NAFC sessions eligible for Continuing Professional Education credits?

A: Yes, only if the attendee answers all polling questions during the sessions. CPE credits offered at this conference are "Group Live Based" offerings, with no prerequisites are required. NAFC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit.


Q: How will my attendance at the virtual sessions be recorded? How do I meet the requirements for receiving CPE credits?

A: Each attendee wishing to receive CPE credit for their attendance must answer 3 questions per hour by using the polling feature on Webex. Please keep in mind that you will need to log in through a device that will allow you to use all the features of Webex i.e. raising hand, polling and question features. 


Q: How will I receive record of the credits that I have received?

A: Upon request, each attendee will receive a customized CPE certification electronically after the meeting has commenced. Simply email nafc@trucking.org with a list of the sessions attended and your CPE certificate will be delivered to you electronically.


Q: Will sessions at NAFC Annual Virtual Conference be recorded and made available at the conclusion of the event?

A: Yes, the sessions will be recorded, instructions for accessing the recordings will be emailed to attendees following the event.